Publishing Systems Analyst | WHO (World Health Organization) Genève

Job Details:
Description of duties:
Reporting to the coordinator, the incumbent will work within 28-member publishing unit and interact with technical counterparts who develop publications in other departments. S/he will build relationships with external suppliers and collaborate with colleagues in the library, archives, shipping and handling, printing and information technology services.
The first deliverable is a full analysis of editorial, production and distribution requirements. The analyst will then develop a comprehensive plan to sunset, replace and/or update the existing systems. This is to be followed by a proposal for sourcing, adopting, designing and/or coding solutions that are efficient and intuitive for users. The proposed solutions need to be reliable, manageable and cost-effective and represent a significant improvement on legacy systems.
The analyst will develop, maintain and troubleshoot integrations with print procurement, stock handling, archiving and library services. S/he will source and implement solutions for complex requirements and support the reliability of these solutions in production settings, tracking and resolving system and workflow issues.
S/he will be up-to-date with the latest technologies, relevant platforms, tools and products, and capable of evaluating their suitability for WHO's publishing operations and environment.
Key duties:
· Understand and support the existing publishing processes;
· Design new publishing IT solutions and oversee their phased introduction;
· Provide direct system support to publishing users including handling support queries;
· Work closely with in house staff and third-party suppliers to deliver effective business change;
· Communicate effectively with in-house staff and suppliers to establish publishing needs and effective support;
· Design new business processes, organisational structures and software applications;
· Manage all aspects of the change lifecycle from concept through to implementation.
· All other related duties as assigned.
Essential: A first university degree in computer science, information systems, information science or closely related field.
*For WHO general staff please see e-manual III.4.1, para 220.
Desirable: Formal training in publishing processes.
High-level Unix skills and comfort with systems connectivity with proven background in:
- Scripting/programming, focusing on RCL and/or Java, or equivalent experience with Unix shells, Perl, C++, Visual Basic and experience with APIs.
- Expertise with markup and translation including XML and XSLT.
- Publishing technologies such as Postscript, PDF and InDesign, Apache and Perl CGI.
- Code management and automated deployment...
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