Medical Customer Service (20-30 hrs/wk) | Shire Pharmaceuticals US-Iowa-Ankeny

Job Details:
Newly combined with Baxalta, Shire is now the leading global biotechnology company focused on serving people affected by rare diseases and highly specialized conditions. These diseases are often misunderstood, undiagnosed and life-threatening. Our 22,000 employees come to work every day with a shared mission: to develop and deliver breakthrough therapies for the hundreds of millions of people in the world affected by rare diseases and other high-need conditions, and who lack effective therapies to live their lives to the fullest.
At Shire, we are dedicated to expanding, building and sustaining leadership across our key therapeutic areas through our extensive portfolio of products, innovative pipeline and collaborative approach to working with diverse partners around the globe. We strive to earn and keep the trust of our patients, their families and physicians, and all others who support and advance their care. Working together, the possibilities for our patients, healthcare partners and employees are unprecedented, with significant growth potential for our shareholders.
Improving Lives. Improving life for everyone. A subsidiary of Shire, BioLife is an industry leader in operating high quality plasmapheresis centers throughout the United States. At BioLife Plasma Services, we excel at caring. Caring for the quality of our lifesaving services, caring for the donors who help make it happen, and caring for the communities we call home.
BioLife's part-time employment opportunities are among the best, offering competitive pay, immediate benefits, on the job training, advancement potential, a work schedule which allows you to balance your work and personal life AND an environment full of fast-paced fun all while working to save lives.
We are currently looking to fill our part time positions supportive of operating hours ranging from6:00am-8:00pm Monday through Saturday. These positions will typically work 20 or 30 hours/week.
As a global leader dedicated to building the best team in healthcare, we offer competitive compensation and full benefits. For specific location center operating hours, and to learn more about BioLife Plasma Services, please visit
Responsible for all Medical History job skills in order to screen new and repeat donors for eligibility to donate. May also perform entry-level Phlebotomy floor skills as assigned and trained to complete.
*.Comply with federal, state, local and company-specific regulations related to quality of product, employee and donor safety and to the proper performance of day-to-day activities.
*.Committed to meet customer service expectations, greeting donors as they enter and exit the building.
*.Answer phones within reasonable timeframe.
*.Maintain orderly filing system, purging records as needed...
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