Human Resources Generalist | Insight Conway, AR, US

Job Details:
The Human Resources Generalist is responsible for serving as a single point of contact for our Conway, AR operations as it relates to: general policy and procedure, benefits, payroll and compensation inquiries; onboarding and off boarding, reporting, training and special projects as assigned. This role under limited supervision will provide a broad range of administrative support to internal and external clients; have the ability to manage multiple priorities under tight deadlines, have high attention to detail and must be able to deliver excellent customer service.
General responsibilities include but are not limited to:
Serves as HR-SME to the employees
Investigate policy violations
Interprets/applies policy
Implements operational HR Strategy
Applies compliance knowledge to protect organization
Seeks ways to proactively improve org outcomes
Reports trends to senior leadership
Clarifies objectives of change and drafts preliminary communication plans
Is a visible supporter of change, ensures teammate advocacy is represented in change processes
Develops new partnerships with managers and employees
Oversees transactional employee relations issues
Recognizes potential employee relations issues proactively, and either resolves them or moves them to sr. leaders
Mediates difficult interactions effectively, escalating when necessary
Conducts initial investigation of HR issues
Manages projects within the allotted time and budget
Gathers facts to inform HR policy & develop solutions
Supports programs and procedures to support the organizational culture
Demonstrates flexibility and adaptability
Serves as principle liaison to frontline managers for HR strategies and initiatives within the organization
Listens actively
Delivers well- organized, impactful presentations
Facilitates and transfers knowledge
Translates communication strategy into practice at the operational level
Implements/Audits organizational practices to ensure global/cultural sensitivity
Trains expatriate workforce on cultural trends and practices
Employs cultural sensitivity in interactions
Reinforces difficult decisions that align with organizational strategy and values
Establishes one’s self as a credible resource for all issues involving employees and management
Maintains objectivity during critical evaluation processes
Conducts assessments to identify root causes of problems and implements effective solutions within the business unit
Identifies patterns in data, raises issues to higher level mgmt
Maintains knowledge of HR & business metrics including key performance indicators and relationships with one another
Develops skill in building the business case for HR projects and initiatives
Other responsibilities as required
B.S. in Business or related field
2 - 3 years of experience in human resources to include but not limited to the following HR areas..
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