Community Manager – Bulgaria | The Coca-Cola Company Sofia

Job Details:
Position Overview:
You will be part of the dynamic Citizen Interaction Centre (CIC) team – a team of social media experts who engage, on behalf of our client, with consumers and online communities through relevant conversations, content & experiences. The CIC team thrives in conceiving ideas, building connection plans and executing initiatives across a range of social media platforms and across a number of iconic brands. Our vision is to continuously bring innovation and deliver social media excellence in all of the 10 markets we currently cover in Central & Southern Europe.
The Community Manager role will lead the development and day to day management of Coca-Cola communities in the social media space. They will also be in charge of publishing content & engaging with consumers/stakehol ders through the company’s online portals. This role will manage the day-to- day social media operations for Bulgaria as part of the CIC team, and will actively conceive ideas and execute a range of initiatives across platforms.
You will have online marketing and/or journalism experience with excellent written communication & copyright skills. You have creative flair and experience managing a brand- owned social media community.
You have a thirst for exploring new technologies and a thorough understanding of community management, content development and audience engagement. You will source, write, translate and edit content on a daily basis to support the digital strategy. The Community Manager will also support the collection of insights through social media analytics tools and compile actionable reports.
Key competencies:
*. Exceptional communicati on skills – online marketing and/or journalism experience with strong written and verbal communicati ons skills in Bulgarian & English. Fluency in other Central & Southern European languages will be considered a plus
*. Understandi ng of SEO & SEM strategies to be used for online content
*. Be experienced in publishing to the web via a digital Content Management System
*. Critical thinking and understandi ng of when or not to engage in online conversation s
*. Collaborative in nature – you will be dealing with multiple stakeholders across the business
*. Active participant in a wide variety of social media activities such as blogging, community development and management , social bookmarkin g, etc
*. Deep understandi ng of social networks and keeps abreast of online trends and development s
*. Experience implementin g tactical social media plans and expertise in engaging and activating online communities
*. Experience establishing metrics, developing insights and reporting on outcomes
*. Management of creative development process (Photoshop skills an added bonus)
*. An interest in the food and beverage industry..
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