Cargo System Analyst | Emirates Airline - Dubai UAE

Job Details:
Lead the functional analysis of assigned business areas through constant interaction with the process owners and customers. Provide process knowledge and business analysis and inputs on process and systems improvements to the information technology development teams (either internal or external). Test, implement and organise the training of the tested systems across the network. Design, model and implement new or modified business processes and organisational structures to deliver a leaner and more efficient business, whilst maintaining and improving customer service delivery. Business lead for corporate-wide change analysis and design identifying the organization's strengths and weaknesses and working with the business to define often complex areas of improvement and change.
Job Outline: *.Research, collate, analyse and document all the current and future business needs (processes and systems) and the changes that are required in the business process/systems by interacting with the concerned process owners, senior management, regulatory authorities, other logistics partners and customers to ensure that short and long term business requirements will be met by the system. Identify and promote areas that offer cost saving, productivity gain and/or maximising the use of the system. *.Conduct a gap analysis to identify, evaluate the current/future shortfalls and recommend the process changes/solutions that are required in light of the system requirements to satisfy the current and future business needs to ensure that the processes and systems developed & delivered will be properly aligned. *.Develop and educate the systems providers? assigned team on the concerned business areas to help them to understand the industry trends, changes in the business needs, short & long term business objectives, etc. Facilitate and translate the business requirements with the systems providers ensuring these are understood for translation into systems requirements. *.Lead, influence and facilitate the requirement analysis, design review meetings with the Process Owners to help the systems providers development team to understand and appreciate the business requirements and improve user interface. It is important for the jobholder to be receptive to the needs of the end users and manage their expectations from the system prospective, and influence them on the changes/improvements to the systems/processes. Manage this within the project plan...
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