Sales Operations Specialist | Universal Electric Corporation | Greater Pittsburgh

Job Details:
Currently we are seeking a Sales Operations Specialist in our Canonsburg, PA headquarters that will work with the Vice President of Sales to ensure that the sales organization runs effectively and efficiently. The candidate will support the business strategies and objectives of the sales organization, including but not limited to assisting with administration of the CRM system, forecasting, process improvements, sales reporting and data analysis.
S/He will collaborate with Finance, IT/IS, Operations, and Marketing to achieve organization goals.
Essential Functions
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Administer the company’s CRM system
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Analyze data from sales reports, and the CRM system, to determine KPIs
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Assist with sales forecasting by utilizing the CRM system and other available data
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Gather information from the sales team and independent representativ es to assist in forecasting
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Recommend new sales reports, as needed, to improve the effectiveness of data for the sales team
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Create executive level reports to support strategic sales direction, or to support proposed changes to sales direction
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Assist in automating processes, such as expense reporting and sales credit split requests
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Lead process improvemen t discussions to uncover operational inefficiencies and recommend changes
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Facilitates an organization of continuous process improvemen t
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Participate in sales meetings
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Represent the Sales Organization in cross- departmenta l meetings or projects
Knowledge, Skills, and Abilities
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Attention to detail and exceptional organization and follow up skills
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Ability to design, lead and execute analysis and effectively communicat e insights
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Strong problem- solving skills
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Ability to work independentl y while still maintaining strong ties throughout organization
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Excellent written and verbal communicati on skills
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Proficient computer skills, including Microsoft Office Suite (strong proficiency in Microsoft Excel), and the ability to learn UEC’s CRM and ERP systems
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Ability to conduct oneself with UEC corporate values
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Ability to travel occasionally as needed
Minimum Qualification s
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Bachelor’s degree in a business- related function
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Minimum of 5 years of business experience
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Prior experience with CRM systems, Salesforce.co m preferred
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2+ years in a sales support role
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Experience preferred in a manufacturi ng, B2B environment
Working Conditions / Physical Requiremen ts
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Primary environment : ambient room temperature s, lighting and traditional office equipment as found in a typical office environment.
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The performance of this position may occasionally require exposure to the manufacturi ng areas where under certain areas require the use of personal protective equipment such as safety glasses and mandatory hearing protection.
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Regularly required to stand, walk, and communicat e with others
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Ability to sit for prolonged periods of time.
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Ability to lift up to 25 pounds
Note: The above Job Description is representativ e of the responsibiliti es...
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