International Account Manager | Vodafone - Germany

Job Details:
The International Account Manager (IAM) is accountable for overall VGE relationship management for five or more of VGE CE designated small and medium multinational clients operating in more than one country. The role is focused on managing the account to drive profitable and long-term revenue growth, customer satisfaction.
The International Account Manager leads (non-disciplinary) a client-focused team. That team includes National Account Managers in the different VGE regions, commercial solution and service functions depending upon the size of the client and the complexity of their relationship with VGE.
Key Responsibilities:
• Leads the opportunity-driven account teams.
• Introduces new products and propositions to key decision makers within the customer through relationship and stakeholder management at C level within all key customers. Understands up front through engagement at the right business level the customer’s strategic and operational issues
• Ensures delivery of all financial targets including revenue, connections for voice and data, market share and net margin contribution
• Establishes appropriate relationships with Vodafone customers and leverages those relationships to win new business
• In conjunction with Marketing develops a go-to- market strategy as indicated in Account Plan based on an appropriate understanding of customer situation, its needs and industry trends
• Ensures virtual team works collaboratively with all other functions within Vodafone to drive the Vodafone Global Enterprise agenda and ensure alignment
• Works with OpCo corporate sales areas and customer Fulfilment and delivery areas to ensure that international and national strategies are aligned.
The Candidate Profile
Essential:
• Experience of identifying customer requirements and developing creative and innovative customer-centric solutions with an international context
• Know How in Solution Selling and share of Wallet analyses
• Knowledge in International Account Management in an industry sector or at least knowledge in Key Account Business for small and medium multi- national companies
• Manage global customer relationship up to C-Level
• Build up a strong relationship to the customer & develop new buying centre for new business (add on revenue)
• University Degree
• Ability to lead and manage an international and distributed team
• International – lived and worked abroad or worked in a global account management role for large amount of time
• Business proficiency in English and German
Desirable:
• Ability to think strategically and drive sales transformation programmes
• Deep work experience in Telecommunication s / IT Industry
• MBA desirable
Commitment from Vodafone
Vodafone is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognised, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodafone you will have access to our outstanding flexible benefits programme that you would expect from any global company...
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