Inside Sales Representative | BDICanton, Ohio USA

Job Details:
Definition:
The Inside Sales Representative is responsible for customer service through various duties, including but not limited to: entering and maintaining sales orders, purchasing, quotation, over the counter sales, and supporting the outside sales staff.
Responsibilit ies:
1.
Responsible for answering telephone calls from outside customers and assisting them in their needs such as identifying and interchanging product.
2.
Will be expected to enter and maintain all sales orders, including releasing orders on credit hold, and expediting previous sales orders.
3.
Will also be expected to accurately quote product to the customer.
4.
Can expect to capture over-the-counter sales with walk in customers.
5.
Will regularly purchase product directly from the manufacturer.
6.
May perform occasional duties in the warehouse, such as shipping and receiving.
7.
Must be able to lift 50 pounds of product.
8.
Expected to be licensed forklift operator.
9.
Assists and supports the outside sales staff, including performing “cold” calls.
10.
Responsible for other duties as they are assigned.
11.
Identify and document cost savings.
Education & Experience:
High School Diploma or GED required
Bachelors degree preferred.
Should possess Microsoft Outlook and general computer skills
1-2 years in a customer service or sales environment preferred.
Basic product knowledge of bearings and power transmission products a plus, with emphasis placed on mechanical aptitude.
Great communication and telephone skills.
Exceptional math skills..
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